Responsible Gaming
Gaming Should Be Entertainment
At Richard Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or escape difficulties, it may be time to seek support.
We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with gambling.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use Richard Casino. By accessing our site, you confirm that you meet this requirement.
Gambling is not suitable for minors. If you are under the legal age, please leave this site immediately.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, please seek help:
- Chasing losses by gambling more to recover money you've lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Hiding your gambling activities from family, friends, or loved ones
- Neglecting work, school, family responsibilities, or hobbies due to gambling
- Using gambling as an escape from stress, anxiety, depression, or other problems
- Borrowing money or going into debt to fund gambling
- Difficulty controlling how much time or money you spend gambling
- Experiencing mood changes, irritability, or anxiety when not gambling
- Failed attempts to reduce or stop gambling
- Lying to others about the extent of your gambling
Self-Help Tools
Richard Casino provides the following responsible gaming tools to help you maintain control:
- Deposit Limits
- Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly).
- Loss Limits
- Set a maximum amount of money you are willing to lose before stopping play.
- Reality Checks
- Receive periodic reminders during your gaming session showing how long you have been playing and how much you have wagered.
- Self-Exclusion
- Temporarily or permanently exclude yourself from accessing Richard Casino. During a self-exclusion period, you will not be able to create accounts, access your account, or claim bonuses.
- Account Pause
- Take a break from gambling by pausing your account for a set period without permanently closing it.
To access these tools, please visit your account settings or contact our customer support team.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia (Primary)
- Gambling Help Online – Free counselling and support for problem gambling in Australia
www.gamblinghelponline.org.au
Telephone: 1800 858 858 (free call, 24/7)
United Kingdom
- GamCare – Free support for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling (NCPG)
www.ncpgambling.org
Helpline: 1-800-522-4700 (free, confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – German Centre for Health Education
www.bzga.de
Need Help?
If you suspect you have a problem with gambling, please seek help immediately. There is no shame in asking for support. The organisations listed above are staffed by trained professionals who understand problem gambling and can provide confidential assistance.
Your wellbeing is important to us. If you would like to self-exclude from Richard Casino or need further information about our responsible gaming tools, please contact our customer support team or visit the support organisations listed above.